🚚 Shipping Policy

Last Updated: March 30, 2026

Welcome to HBN Lifestyle. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

📦 1. Order Processing

  • All orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive a confirmation call/SMS before dispatch (for COD orders).

🚛 2. Delivery Time

  • Standard Delivery Time: 3–5 working days
  • Remote Areas: 5–7 working days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

💸 3. Shipping Charges

  • Free Shipping on selected products or promotional offers
  • Otherwise, a standard delivery fee may apply (shown at checkout)

📍 4. Delivery Coverage

We currently deliver all across Pakistan through trusted courier partners.

📲 5. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email
  • You can track your order directly through the courier service

📦 6. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across Pakistan
  • Please ensure availability at the provided phone number for order confirmation
  • Orders may be cancelled if confirmation is not received

⚠️ 7. Delays & Issues

While we aim for timely delivery, delays may occur due to:

  • Courier service issues
  • Incorrect address or contact details
  • Unforeseen circumstances

In such cases, our team will assist you promptly.

❌ 8. Failed Deliveries

Orders may be marked as failed if:

  • Customer is unreachable
  • Address is incomplete/incorrect
  • Customer refuses to accept the order

Repeated failed orders may result in order restrictions.

🔄 9. Damaged or Missing Items

If you receive:

  • A damaged product
  • A missing item

Please contact us within 24 hours of delivery with proof (images/videos), and we will resolve the issue.

📩 10. Contact Us

For any shipping-related queries:

HBN Lifestyle
📍 Address: HBN Lifestyle Office, Opposite M&P Courier, Abbasia Bungalows, Rahim Yar Khan, Punjab, Pakistan
📞 Phone: 0300 8773794
📧 Email: hello@hbnlifestyle.com
🌐 Website: hbnlifestyle.com